Career Opportunities
Open Positions
We’re looking for people to join the team who have a positive energetic approach and willingness to learn and grow with our business.
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Customer Service Internal Sales, Mackay, QLD
- Diverse full-time position
- Based in our Mackay Branch
- Opportunities to learn and grow within the Company
About Us - Powell Industrial!
Powell Industrial is the largest independently owned Hose and Fittings Distributor in Australia. We have 11 branches located across Australia and are recognised as leaders in supplying products across a broad range of industries such as Drilling, Mining, Agriculture, De-Watering, Aquaculture, Multi-fluid Transport, Waste Management, Petrochemical, Civil & Construction, Marine, Food & Beverage and Automotive.
We are committed to our underlying values of Best Service; Best Value; Best Advice! We work together as a team to achieve results and exceed our customers’ expectations.
About the Role!
We are seeking an energetic customer service internal salesperson with a primary focus to serve customers both on the trade counter, over the phone and to assist with warehouse duties when required.
Responsibilities Include
- Assist customers with trade counter and phone sales enquiries and follow up with quotes, pricing and product enquiries in a timely manner
- Contribute to the customer service team by assisting other sales staff and counter sales
- Accurately enter cash sales, invoices, purchase orders, transfers and picking slips into the computer system in a timely manner
- Arrange credits for incorrect pricing and returned goods at point of sale; identify reason for credit and rectify problems to eliminate future credits
- Assist with periodic stock checks to ensure shrinkage is kept within company KPI's
- Ensuring sufficient levels of stock are available and advise purchasing department of stock requirements
- Become familiar with and to have strong working knowledge of our hose management program (HMP)
- Picking, packing and despatching of goods
- Receiving, unpacking and storage of goods in accordance with appropriate procedures
- Use of forklifts/machinery to move goods
- Assist with the maintenance and presentation of the showroom and warehouse and to ensure it is kept clean, tidy and stocked in accordance with Company guidelines
This is a hands-on role that will also require physical manual handling of industrial & hydraulic hoses and fittings for the purposes of preparing customer orders for dispatch as well as receipting and arranging storage of goods in accordance with appropriate procedures.
About You - Skills, Experience and Qualification Requirements!
- Exceptional customer service focus
- Excellent communication and interpersonal skills
- Experience in the Industrial Hose and Hydraulics or similar background preferred
- A demonstrated capacity to pick up and learn a broad range of technical product knowledge in a fast-paced environment
- High attention to detail and solid organisation skills
- Positive attitude and strong work ethic
- Current drivers’ licence and own reliable transport
- People with retail experience welcome to apply
- Current forklift licence preferred
- Demonstrated high quality service delivery
- Fit and energetic due to the physical requirements of this position such as picking, packing and handling hoses and pipe fittings
- Participate as a willing and productive member of the team
- Good computer skills
- Commitment to improving product knowledge and other skills in the industry
How to Apply
If this sounds like the right opportunity for you, please submit your resume and covering letter by clicking "Apply Now". Please note only short-listed candidates will be contacted.
*No recruitment agencies please*
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Warehouse Storeperson, Mackay, QLD
Powell Industrial
- Based at our Mackay branch
- Permanent Full-Time Position (Monday to Friday)
- Opportunity to progress your career for the right person
Powell Industrial is the largest independently owned Industrial Hose and Hydraulics distributor in Australia with branches throughout the country.
Reporting to the Branch Supervisor at our Mackay branch an excellent opportunity exists for an enthusiastic, service focused and hardworking Warehouse person to join our team.
You are expected to be capable of working with a variety of staff so good communication skills are necessary.
Responsibilities Include
- Receiving, unpacking and storage of incoming goods
- Picking, packing and despatch of goods
- Completion of associated paperwork
- Assisting with stocktakes and stock management
- Use of forklifts/machinery to move goods
Skills and Experience
- Current Forklift Ticket essential
- Manual Drivers License required
- A strong work ethic
- Enthusiastic and willing to learn
- Motivation to provide high quality service delivery
- Strong attention to detail
- Participate as a willing and productive member of the team
- Good computer skills
- Commitment to improving product knowledge and other skills in the industry
Experience in the Industrial Hose and fittings or similar background will be highly regarded.
Opportunity for the right person to advance within the company. As a family owned business our company offers secure, full-time employment in a great work environment.
How to Apply
If this sounds like the right opportunity for you, please submit your resume and covering letter by clicking "Apply Now". Please note only short-listed candidates will be contacted.
*No recruitment agencies please*
